James Muir

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The Speakers

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James Muir, Leadership & Culture Development Manager James has over 21 years of leadership experience within customer service, leadership development and cultural transformation.

Since 2010 James has specialised in developing exceptional employee and customer experience through coaching, emotional intelligence and positive psychologies.

Working with Northumbrian Water, James has one clear goal, to ensure that everyone that comes into contact with the business has the best possible experience without exception.

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